Privacy Policy

Last updated: March 15, 2026

1. Introduction

Welcome to AiVideoEasy ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation platform. Please read this policy carefully.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Name and email address
  • Profile information (optional)
  • Authentication data (Google OAuth, Magic Link)

2.2 Payment Information

We process payments through third-party services (Creem, Stripe). We do not store your complete credit card information on our servers.

2.3 Content and Usage Data

  • Video prompts and descriptions you provide
  • Reference images uploaded for video generation
  • Generated videos and associated metadata
  • Credit transaction history
  • Usage patterns and preferences

2.4 Technical Data

  • IP address and device information
  • Browser type and operating system
  • Cookies and similar technologies
  • Page views and navigation patterns

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our AI video generation services
  • Process your transactions and manage your credit balance
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We share data with:

  • AI Providers: Evolink, Kie.ai and other AI services for video generation
  • Payment Processors: Creem, Stripe for payment processing
  • Storage Services: Cloudflare R2/S3-compatible storage for video hosting
  • Authentication: Google for OAuth authentication
  • Analytics: Posthog and similar analytics services

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication protocols
  • Regular security assessments and updates
  • Access controls and authentication requirements

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

  • Account Data: Retained while your account is active
  • Generated Videos: Stored according to your credit plan
  • Transaction Records: Retained for legal and accounting purposes
  • Deleted Content: Removed from our servers within a reasonable timeframe

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your data
  • Portability: Receive your data in a structured format
  • Restriction: Request limitation of data processing

To exercise these rights, please contact us at support@aivideoeasy.com.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: support@aivideoeasy.com
  • Website: https://aivideoeasy.com